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The present Terms and Conditions of Use supplement the Terms and Conditions of Sale and the Privacy Policy.




The purpose of these General Conditions of Use is to define and govern the terms and conditions of use of the website

by users.

By accessing the Site and all its services, you accept without reservation the present General Conditions of Use in their latest version, and you agree to comply with them.




The Site is published by :


Micro enterprise registered with the Auxerre Chamber of Trades and Crafts

in the name of Fanny Beltrami and Fabien Masclef

under SIRET number 501 931 935 00024

The registered office is located at 15 rue du Colonel Rozanoff

89660 Châtel-Censoir


E-mail :

The Site's Publishing Director is Mr Fabien Masclef.

The Site is hosted by Wix



The purpose of the Site is to present, sell and promote the products of the Publisher, Les Gugus, in particular handcrafted plush toys made in France (hereinafter referred to as “the Services”).


These Services include the possibility for the User to purchase one or more products marketed by the Publisher.

To do so, the User must refer to the General Terms and Conditions of Sale provided.




 For any question, complaint or request for information concerning the Site, or any report of illicit content or activities, the User may contact the Publisher at the following e-mail address



Access to and use of the Site are subject to acceptance of and compliance with the GCU. Such acceptance and compliance are deemed to have been given by the User on opening the Site.


The GCU apply, as necessary, to any variation or extension of the Site on existing or future social and/or community networks.


The Publisher reserves the right to modify the Site, the Services and the GCU at any time and without prior notice, in particular to adapt to changes in the Site by making new features available or deleting or modifying existing features.


The User is therefore advised to refer to the latest version of the GCU, accessible at all times on the Site, before browsing. In the event of disagreement with the GCU, the User may not use the Site.



Access to and browsing of the Site, enabling you to benefit from the Services, is via an Internet connection.


The Publisher implements the technical solutions at its disposal to enable access to the Site 24 hours a day, 7 days a week.

The Publisher is subject to a best-efforts obligation with regard to access and navigation on the Site, and makes every effort to guarantee such access and navigation.


Nevertheless, the Publisher shall not be held liable for any malfunction of the Site or unavailability of the Services, and shall not pay any compensation to the User in this respect.


The Publisher may at any time suspend, limit or interrupt access to the Site or to certain pages thereof in order to carry out updates, modifications to its content or any other action deemed necessary for its proper operation.



The Publisher is only responsible for the content it has published.

However, it cannot guarantee the accuracy, completeness or timeliness of the information published on the Site.


Use of the Site implies knowledge and acceptance of the characteristics and limits of the Internet, in particular as regards technical performance, response times for consulting, querying or transferring information, the risks of interruption, and more generally, the risks inherent in any connection and transmission on the Internet, the lack of protection of certain data against possible misappropriation and the risks of contamination by any viruses circulating on the Internet network.


The Publisher is not responsible for:


technical or IT problems or failures, or the Site's compatibility with any hardware or software ;

direct or indirect, material or immaterial, foreseeable or unforeseeable damage resulting from the use or difficulties in using the Site or Services;

the intrinsic characteristics of the Internet, in particular those relating to the unreliability and lack of security of information circulating on it.

The user is responsible for the use and protection of the equipment he uses to navigate the site, the use he makes of the Site and the Services, and any Violation of CGUs.

It is up to the user to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any damage. The user connection to the site is done under their sole responsibility.

Are strictly prohibited:

(a) All behaviors likely to interrupt, suspend, slow down or prevent the site's proper functioning,

(b) All intrusions or attempted intrusions in the Publisher's systems,

(c) All embezzlement of site system resources,

(d) All actions likely to impose a disproportionate charge on the latter's infrastructure,

(e) all damage to safety and authentication measures,

(f) All acts likely to undermine financial, commercial or moral rights and interests of the Publisher or users of his site,

(g) Any transmission to the site of an illegal, prejudicial, threatening, abusive, harassing, delicacy, defamatory, vulgar, obscene, contrary to morality, infringing a person's privacy, including his right -to -image right, obnoxious or derogatory or shocking from a racial, ethnic or other point of view;

(h) any practice diverting the site for purposes other than those for which it was designed and finally more generally

(i) Any breach of CGUs or laws and regulations in force.

It is also strictly prohibited to monetize, sell or concede all or part of access to the site, as well as to the information it contains.

In the event of a breach of any of the provisions of this article or more generally, from offenses to laws and regulations, the Publisher reserves the right to take all appropriate measures, to request damages and to initiate any lawsuit.

The information communicated on the site may be modified or updated without notice.

Hypertext links

The site may include links to other websites or other Internet sources.

Insofar as the Publisher cannot control these external sites and sources, the Publisher cannot be held responsible for the provision of these external sites and sources, and cannot bear any responsibility for the content, advertisements, advertisements, advertisements, advertisements, advertisements, advertisements, advertisements, advertisements, advertisements, advertisements, advertisements Products, services or any other information or data available on or from these external sites or sources.


In addition, the Publisher cannot be held responsible for any damage or proven or alleged loss consecutive or in relation to the use or the fact of having trusted the content, the goods or services available on these sites or sources external.

Any creation of links to the Publisher's site, any supervision (framing) of the site, and more generally any use of an element composing the site, is subject to the prior and express authorization of the editor which may be revoked at any time at his sole discretion.


The Publisher reserves the right to:

(i) request the deletion of any link to the site which would not have been, or would no longer be, authorized and

(ii) request damages in compensation for the damage suffered.

The Publisher is not responsible for the transactions between the user and any advertiser to which the user would be oriented through the site and in no way can be a party to any dispute in this regard.

Data collection & Cookies

The Publisher has a privacy policy of which the user is expressly invited to read.



The structuring of the site but also the texts, graphics, images, photographs, sounds, videos, computer applications and databases, which compose it, as well as the brands and other intellectual property rights relating to the products of the Publisher presented, Sold and promoted on the site (hereinafter referred to as "protected elements"), are the property of the Publisher and are protected as such by the laws in force under intellectual property.

In particular, the term "gugus" is deposited and recorded as a brand and the publisher's products are the subject of drawings and models.

The author of the photographs of the site are: Fabien Masclef.

Any representation, reproduction, adaptation or partial or total exploitation of the protected elements, by any process whatsoever, without the prior, express and written authorization of the Publisher, is strictly prohibited and would be likely to constitute a counterfeiting within the meaning of the provisions of the Intellectual Property Code.

Access to the site and its use are not worth recognition of a right and, in general, does not confer any intellectual property rights relating to the protected elements, which remain the exclusive property of the Publisher.

The user is prohibited from introducing data on the site which would modify or which would be likely to modify its content or appearance.


The user has the right to use a consumption mediator for free for the amicable resolution of any dispute relating to the execution of the presents which would oppose the Publisher.

To this end, he can contact the mediator of the following consumption:

Center for mediation for the consumption of justice conciliators (CM2C)

14 rue Saint Jean - 75017 Paris



Email address:

The user, if he wishes to use mediation, must justify having attempted, beforehand, to resolve his dispute directly to the Publisher by a written complaint according to the terms provided for in article 4 of the CGU.


Applicable law and competent jurisdiction

CGUs are governed by French law.

In the event of contestation on the validity, interpretation and/or execution of CGUs, and in the absence of amicable resolution or recourse to mediation, or in the event of mediation failure, said dispute will be subject to the competent court Pursuant to the rules issued by the Code of Civil Procedure and by the Consumer Code. The consumer may seize either one of the territorially competent jurisdictions under the Code of Civil Procedure, or the court of the place where he remained at the time of the conclusion of the contract or the occurrence of the harmful fact.


Content updated on 05/23/2024

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